Welcome!

• Happy Friday! Looking forward to hearing what's on everyone's mind. #AptChat #
• I've never had the opportunity to use a call center, but from what I have learned I think they're a great thing. #AptChat #
• I argument I get whenever I bring up call centers (leasing) is that an onsite agent would be know the most and give best info. #AptChat #
• RT @artchickhb: when your residents call, they dont want to call somewhere that isnt the office. #AptChat #
• RT @nesselinc In our experience weve found the agents are quite successful at getting the caller to schedule an appointment. #AptChat #
• I'm not sure how I feel about a call center for maintenance. During the day I'd prefer to help customers. Afterhours answering svc. #AptChat #
• @lisatrosien Me too! I'd prefer a total stranger to the property answering the phone and getting/giving info than no one (or VM). #AptChat in reply to LisaTrosien #
• @Eric_Urbane I always see your residents checking in on @foursquare late at night and you're usually checked in too. #AptChat in reply to Eric_Urbane #
• @theaptnerd It seems like you could find a call center that could be trained on your brand. #AptChat in reply to theaptnerd #
• RT @RealtyDataTrust Call centers arent just for calls either. Email leads can be handled by industry call centers. #AptChat #
• I think call centers probably benefit our customers, especially as so many companies are still having to cut staffing levels. #AptChat #
• @umfjoey Hi, Joe! Welcome to the group. #AptChat in reply to umfjoey #
• We'd all prefer to have our own peeps answering every call. Reality is that they don't. I'd rather have someone than no one. Bad?? #AptChat #
• @Aptdoctor Are you referring to a true call center? Or are you talking about an answering service? Call centers are different. #AptChat in reply to Aptdoctor #
• RT @theaptnerd: Real life example from a call center. Prospect – "Do you have a pool?" Center Rep – "Um, let me check." #AptChat #
• A call center should be all or nothing. Either send all leasing calls or don't send any. Again, I've never used one. #justsayin #AptChat #
• You can fire everyone and still end up with missed calls b/c stuff happens. Perpetual understaffing. Busy in person traffic. #AptChat #
• @lisatrosien I was thinking the same thing. We have some AMAZING onsite sales people that can't answer every call. #AptChat in reply to LisaTrosien #
• @zkestenbaum @RealPage Maybe I missed the point, but I thought call centers were also a tool to close on all phone traffic. #AptChat in reply to zkestenbaum #
• @zkestenbaum I think we all agree on that. I'd like to use a call center on a lease-up. Custom 800 #'s in ads that route to them. #AptChat in reply to zkestenbaum #
• Human directionals. Love when they wear costumes. Hate guys just standing on a corner wearing a sandwich board or spinning a sign. #AptChat #
• @lisatrosien I worked for a company that had a policy of only hiring attractive people. I'm not kidding. Staffing meetings were odd #AptChat in reply to LisaTrosien #
• I agree. RT @lisatrosien Said they felt hot babes would lease more effectively than any other type of LP. #AptChat #
• @lisatrosien I used a sign spinner in Houston for 2 weekends. Nothing. I put someone out front in a hat and balloons. BINGO! #AptChat in reply to LisaTrosien #
• @Joe_Ellipse What's the difference between leasing something and selling something? I think we all sell. #AptChat in reply to Joe_Ellipse #
• @lisatrosien How'd you know? Did you see that on the news too? #AptChat in reply to LisaTrosien #
• @firebelly I have. I started leasing, then business admin, then asst manager, then manager. Then corporate trainer. It def helps. #AptChat in reply to firebelly #
• @JenKennedy_PCMG Ha. Somedays I think back to when I was younger and wanted this type of job SOO badly. What was I thinking?!? #AptChat in reply to JenKennedy_PCMG #
• @Joe_Ellipse Ha. Very true. I've seen a few guys that eventually realize they couldn't afford the apt that the pretty girl showed. #AptChat in reply to Joe_Ellipse #
• @SDunnigan I think human directionals. What about flags? American flags are generally exempt for ordinances. Flag poles are pricey. #AptChat in reply to sdunnigan #
• In other news, we had another wild animal on the highway during rush hour here in Atlanta. Last weekend it was zebra. Today bison. #AptChat #
• @Aptdoctor Actually, I heard they had to shoot it. I hope that doesn't shown on the news. #AptChat in reply to Aptdoctor #
• @MultifamilyPro Very true. A costume would get my attention more than someone holding a sign. #AptChat in reply to MultifamilyPro #
• @Aptdoctor Actually, I think Ted Turner has already claimed it. Either burial on his ranch or served at Ted's Montana Grill later. #AptChat in reply to Aptdoctor #
• DON'T APOLOGIZE! Way to take that phone call! RT @annpadgett Sorry, had to answer the phone! #AptChat #
• Okay, I think this was the shortest hour I've spent in a long time. Great conversation today! #AptChat #
• LOL RT @lisatrosien So to summarize:human directionals in curling pants can answer your phones. #AptChat #
• @30lines Thanks, Mike! Have a good one! #AptChat in reply to 30lines #
• @RentWiki Unfortunately, the bison… Although there have been times when I've wanted to shoot the HD too. in reply to RentWiki #
• @TamelaCoval Glad I could provide a moment of zen for you. in reply to TamelaCoval #

February 26th, 2010 | Tags: twitter | Category: Social Networking | Leave a comment