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Is it just me or does it seem like people have completely forgotten how to write properly? In today’s world of Instant Messages, text messages, and Twitter, shorter and faster communication seems to have become the norm, even when it comes to business communication.
For some reason Internet slang never really became part of my vernacular [...]
For those of you that have not been keeping up, I had a very bad customer service experience at a Kroger Signature grocery store a few days ago. I wrote about it as an example of how following a policy to the “letter of the law” can turn away customers, especially when the policy [...]
One of the best ways to make your mailings more memorable is to use custom stamps. The best part about this idea is that you will actually be using real postage from the USPS. And… it doesn’t cost much more than a normal postage stamp. Here is an example of one that I made using [...]
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