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Today I had the most amazing and unusual opportunity… I got to work with someone who had never done any formal sales or marketing, but had every desire to learn and was truly interested in everything that I had to say. Even more amazing was that this was someone who volunteered to help me [...]
“Thank you for calling Perfect Place Apartments. This is David. How may I help you?” I’ll bet that’s how the telephone is answered in your office. If that isn’t exactly the phrase that’s used, it is probably something similar. How do you expect to stand out among your competition if everyone answers the phone the [...]
This tip is another property management telephone technique that focuses on overcoming the “price” question…
Ring-ring… ring-ring…
“You’ll love your life at The Heights at Burda Apartments! This is David and I can help you!”
“How much are your two-bedrooms?”
What do you say? We all know it is not best to simply give our price because the [...]
Some nationwide statistics…Did you know that only 51% of leasing professionals ask for the caller’s name?
Did you know that 10% of callers volunteer their name without being asked?
What about the other 39% of the callers? We can’t make the appointment or lease the apartment without a name.
Here’s a tip for getting the caller’s name:
If [...]
